Every project is different, so every quotation is customized to your specific requirements. Our team evaluates factors such as product type, corrective actions required, quantity, timeline, documentation needs, packaging, and logistics to develop the most efficient solution.
Rather than applying a one-size-fits-all rate, we take the time to understand the scope of your project during our free project analysis so we can recommend the most cost-effective approach
while helping minimize unnecessary handling, delays, and overall project costs.
Our complimentary project analysis is designed to help you determine the best path forward before any work begins.
After reviewing your product information, photos, samples, or specifications, our team will use the samples you send to evaluate the scope of work, identify potential risks, recommend the
appropriate inspection or corrective process, and develop a detailed project plan and quotation.
The objective is simple: provide the information you need to make an informed decision while protecting inventory, reducing delays, and avoiding unnecessary costs.
Quality issues rarely happen on a convenient schedule, which is why responsiveness is built into how we operate.
With facilities on both the East and West Coasts and scalable staffing, QCI can often mobilize quickly to support timely product rework, inspection, and recovery projects. Once we
understand your requirements, we’ll provide a realistic timeline and keep you informed throughout the project so expectations remain clear from start to finish.
QCI operates strategically located facilities on both the East Coast and West Coast, allowing us to support customers throughout North America while minimizing transportation time and helping projects begin as quickly as possible.
Our nationwide footprint also enables us to respond rapidly and efficiently to multi-location and time-sensitive recovery projects.
Yes. You are responsible for arranging and covering the cost of shipping your products to the appropriate QCI facility.
To help minimize transit time and transportation costs, our team will recommend whether your project should be handled at our East Coast or West Coast facility based on where your
inventory is currently located. During the planning process, we’ll work with you to ensure products are routed to the location that makes the most logistical and operational sense.
If needed, we can also coordinate directly with your freight forwarders, carriers, 3PLs, or distribution centers to help streamline the shipping process.
QCI accepts payment by ACH transfer, company check, and wire transfer.
As a business-to-business service provider, payment terms are established during the quoting process based on the scope of work and customer agreement. Our goal is to ensure
expectations are clearly defined before a project begins, allowing both teams to focus on efficient project execution.
QCI primarily partners with manufacturers, retailers, importers, distributors, and supply chain organizations on commercial inspection, repair, and product recovery projects.
Whether the need involves a targeted corrective action or a large-scale recovery effort, every project is evaluated based on its scope, complexity, and business objectives.
Projects are evaluated based on overall scope rather than unit count alone.
Our teams have successfully managed projects ranging from corrective rework to large-scale recovery initiatives involving hundreds of thousands of units. Whether your project requires a
focused solution or enterprise-level capacity, we’ll recommend the approach that best fits your needs.
Yes.
QCI regularly manages projects spanning multiple facilities, ports, distribution centers, warehouses, and retail locations. Our project teams coordinate inspection activities, corrective actions, reporting, and logistics across multiple sites while maintaining consistent quality standards throughout the entire operation.
QCI supports a broad range of consumer products, including projects requiring detailed inspection, testing, corrective actions, labeling, packaging, and quality verification.
Every project begins with a technical review during our free analysis to ensure our processes, equipment, and personnel align with your product requirements and quality expectations.
Yes.
Many recovery projects require multiple services performed as part of a single workflow.
Depending on your requirements, QCI can perform inspection, repair, rework, re-ticketing, re-labeling, repackaging, quality verification, all while bring your product back to first-quality
before products return to your distribution network.
Consolidating these services into one coordinated process helps reduce handling, improve efficiency, and accelerate project completion.
Absolutely.
Successful recovery projects depend on seamless coordination across the supply chain. QCI regularly works alongside manufacturers, freight forwarders, 3PLs, distribution centers,
retailers, and transportation partners to ensure projects progress efficiently with minimal disruption.
Rather than replacing your existing partners, we integrate into your established supply chain and become an extension of your team until the project is complete.
Protecting our customers’ brands is one of our highest priorities. QCI routinely works with confidential products, proprietary manufacturing processes, and
unreleased merchandise under strict confidentiality agreements. Our facilities, procedures, and reporting practices are designed to safeguard sensitive information while maintaining the
highest standards of security and professionalism.
In fact, many of our most successful projects cannot be publicly shared because our customers rely on us not only for our technical expertise, but also for our discretion. Earning and
maintaining that trust has been fundamental to our business for decades.
Warehouses and 3PLs are designed to move inventory efficiently. QCI is built to recover inventory back to first-quality when quality issues threaten your supply chain.
When products require inspection, corrective actions, repairs, re-labeling, repackaging, or detailed quality verification before they can move forward, companies need more than
additional labor. They need a specialized team with proven processes, experienced personnel, and the ability to scale quickly.
Our role isn’t to replace your warehouse or logistics provider. It's to help protect inventory, preserve customer commitments, and return products to the supply chain quickly, accurately, and with confidence.
