High-volume product rework & quality inspection · Est. 1986

When a defective shipment puts millions at risk, we're the call.

Problems disappear here. Since 1986, QCI has provided high-volume product rework, repair, quality inspection, and supply-chain recovery for brands, importers, retailers, and 3PLs. From mold, water damage, and manufacturing defects to labeling, packaging, and failed inspections, our coast-to-coast facilities turn rejected inventory into first-quality, retail-ready product — fast, documented, and discreet.

Talk with a rework expert How we save shipments

Rework✦ Repair✦ Inspection✦ Remediation✦ Relabeling✦ Repackaging✦ Recovery✦ East & West Coast✦ Since 1986✦ Rework✦ Repair✦ Inspection✦ Remediation✦ Relabeling✦ Repackaging✦ Recovery✦ East & West Coast✦ Since 1986✦

The situation

A container lands. The inspection fails. The retailer walks. Storage bills mount while sell-through dies, and every day the product sits, the loss compounds…

Recovered inventory racked and staged on pallets inside a QCI warehouse — Recovered inventory, racked and heading home.

01Problems we solve every day.

You don't need someone to tell you it's bad. You need a trusted partner who can fix it fast.

High-volume product rework, repair, inspection, relabeling, repackaging, and remediation — built around the defects that stop inventory from reaching the shelf.

01 Manufacturing Defects Large-scale production issues can affect an entire manufacturing run before they're ever detected. From stitching errors and misaligned components to cosmetic imperfections and assembly inconsistencies, QCI identifies, repairs, and restores products to first-quality standards at scale.

02 Mold, Mildew & Moisture Extended transit times, high humidity, and fluctuating temperatures can create the perfect environment for mold and mildew to develop. QCI safely remediates and restores compromised inventory, returning products to retail-ready condition while protecting your brand reputation.

03 Water Damage & Container Rain Condensation inside shipping containers — container rain — can soak apparel, footwear, accessories, and consumer goods during ocean transit. QCI specializes in treating water-damaged inventory and recovering millions of dollars in merchandise. What looks like a total loss often isn't. With the right expertise, it's recoverable.

04 Failed QC & Compliance Catching a problem before your retailer does can save far more than the shipment. When products fail retailer or regulatory inspections, QCI performs comprehensive inspections, sorting, repairs, and corrective rework to bring inventory back into compliance — with retailer specs, regulations, and your own standards.

05 Labeling & Retail Compliance Incorrect country-of-origin labels, care content, barcodes, UPCs, packaging errors, or retailer-specific requirements can keep product off the shelf. QCI accurately relabels, repackages, and reworks inventory to meet U.S. regulations and retailer compliance standards.

06 Refurbs & Recalls Not every returned or recalled product needs to become a loss. QCI inspects, refurbishes, re-grades, and restores returned or recalled inventory — helping brands recover product value, reduce waste, and return eligible merchandise to market with confidence.

02Where we are

Coast to coast. Every port.

Wherever your merchandise lands, a QCI facility is close — Henderson, NV covering the West, Duncansville, PA covering the East.

Sourced anywhere · Coast to coast · Every major port

QCI West

West coast

882 American Pacific Drive, Suite A
Henderson, NV 89014 Serving Los Angeles · Long Beach · Seattle · Houston

Immediate east–west access to California via I-80, I-70, and I-40, plus north–south reach from Mexico to Canada via I-15 and the CANAMEX Trade Corridor.

QCI East

East coast

611 Gildea Drive
Duncansville, PA 16635 Serving Newark · Baltimore · Charleston · Miami

Positioned on the I-99 innovation corridor — within 500 miles of 40% of the nation's population and half of U.S. manufacturing, trade, and service industries.

03Let's solve it

Have a shipment problem? Let's solve it.

Supply chain problems don't wait, and neither do we. Send us the situation — the defect, the volume, the deadline — and we'll come back with a recovery path and a timeline. Most assessments turn around within 48 hours.

No obligation — just a clear plan
Discrete and Confidential
Licensed · Insured

04Why QCI

We don't just inspect product. We protect reputations.

When a defective shipment threatens a launch, a buyer relationship, or a brand's name on the shelf, you need more than a sorting crew. You need four decades of judgment about what can be saved, how fast, and how to prove it.

Four decades recovering inventory others considered a total loss
Licensed and insured for complete peace of mind
Detailed documentation and traceability for every project
Rapid-response teams available on-site or at our East & West Coast facilities

40+

Years turning rejected freight into sellable inventory

100%

Inspection on request, with full pass/fail traceability

48hr

Typical turnaround for an initial recovery assessment

2facilities

Coast-to-coast coverage near major U.S. ports and distribution hubs.

Wide view of the QCI floor: workers inspecting and folding garments at long blue worktables under strip lights — The floor at QCI — every unit handled, checked, and finished by hand.

05Recovery in the real world

Written off.
Then on the shelf.

Real outcomes. Clients' names discreetly withheld out of respect for the brands who trust us.

QCI technician treating merchandise at a specialized remediation station

Mold remediation

A total loss… until it wasn't.

An overseas apparel shipment arrived with extensive mold caused by prolonged humidity during ocean transit. Rather than accepting a costly write-off, the client partnered with QCI. Our team remediated the shipment, restored every recoverable unit, and completed a full inspection to ensure compliance with the client's quality standards — turning a multimillion-dollar setback into sellable inventory.

Write-off→revenue

QCI technician applying corrected product labels at a tagging station

Mislabeling

Wrong labels, days before the deadline.

Just days before delivery, a retailer discovered incorrect care content and country-of-origin labels on a large consumer goods shipment. QCI quickly sorted the inventory, corrected every label, and performed a comprehensive re-inspection — clearing the shipment for on-time delivery and protecting both the retailer relationship and the product launch.

Deadline→met

Reworked goods wrapped and staged beneath a packaging press

Packaging defect

The product was perfect. The packaging wasn't.

A routine retail inspection uncovered packaging inconsistencies that threatened an entire product rollout. QCI mobilized immediately, repackaging the shipment to the brand's exact specifications while performing a complete quality verification — preventing costly delays and keeping the launch on track.

Rejected→retail‑ready

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