Case Study 1
A big box home retailer received a shipment of 15,000 electric space heaters. Upon initial inspection, the space heaters were found to have wires detaching due to the rough handling of the units during transportation. There was also found to be damage to the wooden cabinets.
QCI started by unpacking and performing a function test on each of the 15,000 space heaters. We soldered and tightened all of the wire connections ensuring proper functioning of the product. We retouched the wooden cabinets returning 97% of the 15,000 units to first quality condition.
Case Study 2
A big box retailer received a shipment of novelty humidifiers. End users were finding the units to be not functioning properly. The retailer was faced with a large amount of returns. Inspection and testing revealed that over 25% of the units were not functioning properly.
QCI received all remaining units from the customer’s distribution center. We then unpacked and function tested each unit and sorted the good units from the non-functioning ones. All defective units were properly disposed of utilizing our product destruction services.