Quick Response
Customized Solutions
Completely Confidential
Quick Response
Customized Solutions
Completely Confidential


How We Help: Retailers

Big box retailer quality control

For many big box retailers, quality control can be a constant challenge. When receiving a high volume of large orders, a certain number of damaged or defective shipments is inevitable. Of course, putting substandard products on the sales floor is not an option. Shoppers expect and deserve to receive only the best merchandise. Even one bad experience can cause them to explore alternative retail options.



Should I Send Defective Goods Back to the Warehouse?

Whenever a store manager discovers a defective shipment, he or she must determine whether it makes sense to return the merchandise to the warehouse, distribution center or in the case of a direct purchase, the manufacturer. Unfortunately, this takes time, and there is no guarantee replacement goods will be available for immediate shipment. In the meantime, the store will experience lost sales and revenues resulting from empty shelves.


Request a Free Project Analysis


What to Do When Defective Goods Arrive at Your Retail Store

If you’re a store manager, there’s a better, faster, more cost-effective alternative to sending a defective shipment back to the warehouse or manufacturer. Quality Corrections and Inspections, a U.S.-based high-volume rework company founded in 1986, can fix the mistakes of others quickly and efficiency. We can restore damaged apparel, footwear, accessories and various types of consumer goods to their original condition. You will receive top-quality, salable merchandise that will meet your customers’ high expectations and contribute to your store’s profitability.



Our Expert Team Performs Fast, High-Quality Work

The QCI team consists of expert inspectors and craftspeople who specialize in sorting first-quality goods from seconds, identifying and analyzing defects, and performing the necessary repairs. We also recognize the importance of completing your rework project quickly, as our turnaround times are among the fastest in the industry. With convenient East Coast and West Coast locations, we can ship your reworked goods faster and more affordably than most local providers.



QCI Can Fix All Kinds of Mistakes

Our skill, experience and resources enable us to remedy all types of quality control issues. We can handle everything from performing insole repair and replacement for shoes to removing stains from clothing caused by bleeding dyes. Other problems we can correct with ease include removing mold, replacing broken mirror frames on cabinets, eliminating foul odors from clothing and even making apparel alterations. Over the course of more than 30 years in business, we’ve seen and fixed it all. No wonder QCI is known as the No. 1 rework company in the USA!



You’ll Appreciate Our Fast, Simple Business Approach

At QCI, we understand that busy big box store managers don’t have time to waste on returning defective goods. That’s why we’ve made our process so easy and convenient. To get started, tell us about your quality control issue by filling out and submitting our Free Project Analysis form. We’ll provide a quick response that includes a detailed cost analysis and other information you need to make an intelligent decision.